---
title: "Download photos"
description: "Open the Documentation Photos kebab → Download to enter selection mode, tick the photos you want (or Select All), then Download All. Files are renamed using room name + upload date + time."
group: "estimates"
lane: "how-to"
status: "published"
publishedAt: 2026-05-15
sidebarOrder: 125
tags: ["photos", "download", "how-to"]
relatedSlugs:
  - "estimates/upload-photos"
  - "estimates/export-pdf"
  - "reference/estimate-anatomy"
sidebarLabel: "Download photos"
---

You'll download photos when you need to hand the carrier or insured a clean photo set separate from the estimate PDF. The flow is selection-based — pick the photos you want, then download.

## Open download mode

1. Find the **Documentation Photos** block in the right pane.
2. Click the **kebab** (three dots at the top-right of the block, next to **+ Upload**).
3. Choose **Download**.

The photo grid switches into **selection mode**: each thumbnail gets a checkbox overlay, and a selection bar appears at the top reading *"Select All (0 selected)"* on the left and **Cancel** on the right.

## Pick photos

As soon as at least one photo is selected, the **Download All** button activates on the right side of the selection bar.

Three common patterns:

- **Download everything on the estimate** — click **Select All** (or its checkbox) → **Download All**.
- **Download a subset** — tick individual photos → **Download All**.
- **Abandon** — click **Cancel** in the selection bar to leave selection mode without downloading anything.

## What you get

Files are renamed on download for consistency across the whole estimate. The pattern uses the photo's room tag plus the upload date and time — so a hall bathroom photo downloads with a filename that includes *"Hall Bathroom"* and its upload timestamp, regardless of what the original device named it (`IMG_4291.jpg` becomes something readable).

This makes it straightforward to assemble a clean photo set for an adjuster without manually renaming anything on your end.

## PDF export is a separate operation

> **Downloading photos doesn't generate a PDF. Exporting a PDF doesn't separately download the photos.**
>
> The exported PDF includes the photos *inline* — cover page → line items → notes → totals → captioned photos. If the carrier wants both, you do both operations.

For the PDF, see [Export to PDF](/docs/estimates/export-pdf).

## Deleting photos uses the same kebab

The Documentation Photos kebab also has a **Delete** action (in red). It uses the same selection-based flow — open the kebab → Delete → tick the photos you want to remove → confirm. This is the workaround when a photo got tagged to the wrong room and the wrong caption matters for the PDF (re-upload with the correct tag).

## What you still can't do today

- **Reorder photos within a room** — captions are derived from upload order within the room tag
- **Re-caption an individual photo** — captions are auto-generated from the room tag (*"Hall Bathroom 1," "Hall Bathroom 2,"* etc.)

For the broader list of photo limitations, see [Known issues](/docs/troubleshooting/general-issues).

## Related

- [Upload and tag photos](/docs/estimates/upload-photos) — where photos enter the estimate
- [Export to PDF](/docs/estimates/export-pdf) — the inline-photo path
- [Estimate anatomy](/docs/reference/estimate-anatomy) — where Documentation Photos sits in the right pane