News & Perspectives
News, case studies, and founder perspectives on restoration estimating.
The Line of Sight Rule in Water Damage Claims: How to Estimate Flooring That Cannot Be Matched
What the line of sight rule means on a water damage claim, which states have written matching into law, and how to scope and document continuous flooring in Xactimate so an adjuster pays the full run instead of a patch.
Nobody Knows the Number
In restoration, you don't get paid when the work is done. You get paid when the fight ends. Why we built Wave, from a family that lived it.
Water Damage Drying Log Requirements: What a Drying Log Has to Include
What a water damage drying log must contain to survive carrier review, including the daily readings the IICRC S500 requires, the dry standard that ends the job, and how the log ties back to the WTR equipment line items on the invoice.
How to Write a Category 3 Water Damage Estimate in Xactimate
A step-by-step guide to writing a Category 3 (black water) estimate in Xactimate, including the WTR line items that separate a Cat 3 scope from a Cat 2 and the documentation adjusters need before they approve it.
How to Write a Water Damage Supplement in Xactimate
A step-by-step guide to writing a water damage supplement in Xactimate, from opening the carrier's ESX file to the WTR line items adjusters most often miss and the documentation that gets a supplement approved.
How Many Air Movers and Dehumidifiers Do You Need for Water Damage?
The IICRC S500 formulas for sizing air movers and dehumidifiers on a water damage job, plus the Xactimate line items that keep the equipment days from getting cut.
How Franchisors Are Killing Their Franchisees (And What I'm Doing About It)
Working with restoration companies across the country, I keep hearing the same story from franchisees: We're cooked.
We Must Change Everything, Or We Die
The traditional restoration workflow is a death sentence for cashflow. Here is how we can fix it.