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How Wave Works

How Wave asks instead of guessing

Describe a loss the way you would to a senior estimator. Wave starts from what the job already knows, asks only what it still needs, and tells you what it assumed.

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Wave captures a loss in a conversation. You talk the way you would to a senior estimator, and Wave asks only what it still needs, tells you what it assumed, and bills the numbers you gave it.

A guided conversation

Wave asks focused questions about the facts it still needs, one at a time, and skips anything it already knows. Some questions offer tap-to-answer choices, so the common answers take one touch. Voice dictation makes it fast in the field.

Wave starts from what the job already knows

A conversation starts in the command box on Home or in the chat beside a job. Before it asks anything, Wave reads what the job already holds: the details on Overview, your team's notes and your earlier answers. If a note already says what happened, Wave picks it up from there.

The conversation follows the place you are working. In a job, it stays with that job across all its tabs. When you move to another job or to Home, the earlier conversation is tucked into the history. New chat starts a clean one, and Pick up brings you back to a question Wave is waiting on.

You can also say everything up front. One message can run up to 20,000 characters, so a full site walk or a pasted intake form fits in a single send. If you write or speak in Spanish or French, Wave replies in that language.

Short questions fill gaps in the scope

Wave asks short questions to fill gaps in the scope, and to confirm which person or job you mean.

Assumptions and additions are shown

When Wave assumes something to keep going, it says so, so you can correct it. When it includes work that comes with the scope you described, it tells you. A line waiting on a quantity stays pending and joins the total once you answer. If a quantity depends on something you haven't said yet, such as drying days, Wave updates the line as soon as you answer.

Your numbers are billed

If you say how many air movers are on site, that is the count Wave bills. If the rooms look like they could use more, Wave mentions it and lets you choose. Figures come from what you said or wrote, and Wave asks when it needs one.

You decide when a credit is spent

When you ask for an estimate, Wave starts it. When Wave infers you might want one, for example from a dropped file, it asks first and charges nothing unless you confirm.

Your words are kept

If you type scope details on a job with no estimate, Wave offers to start one, and if you decline, your words are saved as a job note. A message over the length limit waits in the box so you can trim it.

You confirm changes

When you share photos or documents, Wave treats them as evidence. It describes what it sees, compares it with the estimate and offers changes for you to approve. When it reads measurements from a PDF or drawing, it asks you to double-check them.

Where Wave sticks to the facts

Wave builds from the measurements and materials you give it. On coverage, it recommends a reading and names the policy section it rests on. For codes and statutes, share the text and Wave works from it. For industry standards, you can chat about them based on credible sources.

Correcting Wave

Keep chatting to change anything, or edit the line yourself. Your hand edits stick, and Undo covers changes by you and by Wave. Lines can come from the conversation, from your own edits, from photos, PDFs or job notes, and the estimate history records who changed what. When anyone questions a number, you can show where it came from.

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