Reference
Categories
Wave's loss-type categories today: water (Cat 1, 2, 3) and mold remediation. Storm, fire, and asbestos are on the roadmap. Category shapes the questions Wave asks and the estimate it builds.
Every Wave estimate has a loss-type category. The category shapes the questions Wave asks about each room and the estimate it builds.
Supported categories today
- Water, Cat 1 (clean source, e.g., supply line, fresh-water leak)
- Water, Cat 2 (gray water, e.g., dishwasher overflow, toilet supply line)
- Water, Cat 3 (black water, e.g., sewage backup, flood)
- Mold remediation
Wave's focus today is interior water damage and mold, primarily residential.
On the roadmap
- Storm (wind, hail): not in the product today
- Fire and smoke: not in the product today
- Asbestos: not in the product today
For the full capability list, see What Wave does and doesn't do (yet).
How the category gets set
Wave reads your description of the loss and asks about the water category as part of scoping. "Cat 2 water loss in a hall bath" sets the category to Cat 2. To change it later, just tell Wave in chat: "change the category to Cat 3."
What changes when the category changes
The category matters because the work changes with it: protective equipment, containment, cleaning and application steps, and documentation all scale with contamination level. Wave builds the estimate to match the category you set, the way an experienced estimator would.
Mixed losses
If a job involves both water and mold (common after a delayed Cat 2 or Cat 3), you can capture both: describe the primary cause of loss first, and mention the mold when Wave asks about the affected rooms.
Fire-plus-water combos aren't fully supported until fire ships. For now, build the water mitigation estimate in Wave and handle the fire portion in your existing flow.
Related
- Wave's regional price list: how pricing is set
- What Wave does and doesn't do (yet): roadmap items
- Make your first estimate: see categories in action