Reference
Chat commands cheat sheet
Quick-reference table for the things you can do via chat — add rooms, edit line items, set FNOL fields, chain multiple edits. Includes the room-specification rule.
Wave understands natural language — you don't have to memorize verbs. But seeing the patterns helps. This page is a cheat sheet for the most common chat operations.
Room operations
| Action | Example phrasing |
|---|---|
| Add a room | "Add the laundry room" / "I missed an area — can we add a coat closet?" |
| Rename via chat | "Rename the hall bath to 'powder room'" (right-pane click is usually faster) |
Adding a room only works through chat. Renaming is faster in the right pane.
Line-item edits
| Action | Example phrasing |
|---|---|
| Rename | "Rename the air mover line in the hall bathroom to 'air mover — 24-hour run'" |
| Change quantity | "Bump the dehus in the hall bath to 2" / "Set the air mover qty in the hallway to 3" |
| Adjust price | "Add 10% to the antimicrobial in the hall bath" / "Set floor protection to $45/LF" |
| Add | "Add a baseboard repair line to the hallway, 8 LF" |
| Delete | "Delete the cover register from the hall bathroom" |
| Add a note | "Add a note to the antimicrobial: 'product on file with the carrier'" |
| Apply a modifier | "Apply After Hours to the service call line" / "Add Category 3 to the antimicrobial in the hall bath" |
| Remove a modifier | "Remove the No Bagging modifier from the demo line in the hallway" |
Room-specification rule. When the line item is room-scoped (which is most of them), name the room in the command. The General section is an exception — see Edit a line item via chat.
FNOL and estimate-level edits
| Action | Example phrasing |
|---|---|
| Set FNOL field | "Set the claim number to 24-A-78812" / "Adjuster email is sjohnson@statefarm.example" |
| Change category | "Change the category to Cat 3" (you can also use the FNOL dropdown) |
| Update Loss Description | "Update the loss description to '…'" |
| Add to estimate notes | "Add to estimate notes: '50% deposit required to start'" |
Multi-edit in one message
Wave handles chained commands. Issue them as one message and they apply in order:
"Delete the floor protection in the hallway, bump the dehu count to 2 in the hall bath, and add a note to the antimicrobial that says 'approved by adjuster on 5/12.'"
When chat is the only path
- Adding a room — chat only. See Add a room mid-estimate.
When the right pane is faster
- Inline math in QTY — "83"* with live
= 24.0preview is faster than describing it - Reordering — drag-and-drop in the right pane
- Renaming a single room — click the room name
- Modifiers — the kebab → Modify ▸ submenu shows you which modifiers are available, applied, and greyed out at a glance. Chat works fine, but you may not know whether a modifier even applies to that line type until Wave tells you. See Modify a line item.
Related
- Edit a line item via chat — the rules in depth
- Answer formats — measurements, ranges, math
- Chat-first, structure on the right — why both halves matter