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Chat with Wave

Use voice input

Describe a loss out loud while you're standing in it. Tap the mic, speak, and Wave turns it into text you can review and send.

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Describe a loss out loud while you're standing in it. Tap the mic, speak, and Wave turns it into text you can review and send. Each take runs up to 90 seconds, and takes stack into one message.

Voice input turns your speech into text, and Wave replies in writing in the chat. You'll find the mic in the box on Home, the command box at the bottom of Jobs and Timeline, the job's Wave chat, and the Chat page.

How to use it

  1. Tap the mic button.
  2. Speak. Moving bars and a timer show that Wave is recording. Each take can run up to 90 seconds, and the bars turn red as you near the end.
  3. Tap the check mark to finish the take, or the X to discard it. A take that reaches 90 seconds finishes on its own.
  4. The transcript is added to your draft in the message box, ready for you to review.
  5. Send when you're ready. Your words go to Wave when you send, so you can check the transcript first.

Stack several takes

Each take is added to the end of whatever is already in the box. For a long site walk, record a room, stop, move to the next room and record again. When the whole walk is in the box, review it and send it as one message. One message holds up to 20,000 characters, and Wave tells you if a draft needs to be split.

Hold to talk on a phone

On a phone, the Estimates tab has a mic you can hold to talk. Let go, and Wave shows your words for a few seconds, then sends them. Tap the mic instead to record hands-free and send when you're ready.

If a transcription doesn't come back

If a transcription doesn't come back, usually because of a weak signal on site, your recording is saved and you'll see Couldn't transcribe. Your recording is saved.

  • In the job chat and on the Chat page, tap Retry to send the same recording again, with no need to record it over.
  • In the box on Home, Jobs or Timeline, Wave automatically tries once more before it shows the message.

To start the mic, allow microphone access for your browser.

When voice helps most

  • On a phone in the field. Speaking is easy with gloves on or hands wet.
  • For long first descriptions. Telling Wave what happened on Home is often your longest message, and speaking it is quick.
  • Walking a room. Describe what you see as you see it.
  • Logging drying readings. On plans with drying logs, say the readings in the job chat instead of typing them into the grid.

Tips

  • Speak naturally. Use restoration terms like Cat 2, dehu, HEPA and antimicrobial.
  • Review before sending. The transcript appears in the message box so you can check it before you send.
  • Use Spanish or French. Dictate in either and Wave replies in the same language. See Use Wave in your language.