Welcome to Wave docs

Wave is AI-driven restoration estimating. You describe a loss to Wave through chat, and Wave produces a complete, insurance-grade estimate on the right side of the screen — line items, equipment sizing, PPE, documentation, totals. It's chat-first by design so you can capture a loss the same way you'd describe it to a senior tech.

Who these docs are for

• Restoration technicians — capturing losses in the field on a phone or tablet
• Estimators — turning a tech's intake into a deliverable, defensible estimate
• Office staff — managing the account, the team, billing, and PDF exports

We also write these docs so LLMs and search engines can answer questions about Wave accurately. If you've landed here from a search, you can copy any page as raw markdown for pasting into ChatGPT or Claude — there's a button on every page.

How the docs are organized

• Get Started — sign up, sign in, and a quick tour
• Estimates — the day-to-day workflow: starting estimates, editing rooms and line items, photos, export
• Account & Team — settings, company info, inviting teammates, roles
• Billing & Plans — plans and limits, changing plans, billing history
• Reference — full anatomy of an estimate, chat commands, filters, search
• Concepts — the why behind how Wave estimates and what it does
• Troubleshooting & FAQ — known issues and workarounds

Where to start

If you don't have an account yet → Create your account.

If you do → Make your first estimate. This walks through a real loss — Jordan Park, 482 Sycamore Lane, Cat 2 toilet supply line failure — end to end.

Already comfortable and want the mental model? → Chat-first, structure on the right is the single page that explains how the interface is shaped.

Related

• Make your first estimate — canonical walkthrough
• Chat-first, structure on the right — the layout in one page
• What Wave does and doesn't do (yet) — capability matrix