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Chat with Wave

Answer formats

Answer Wave the way you'd brief a teammate. Tap a choice, type a measurement, dictate a rough number, paste long notes or send a photo of a sketch.

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Answer Wave the way you'd brief a teammate on site. Tap a choice, type "8x10x8", dictate a rough number, paste a page of notes or send a photo of a sketch, and Wave understands.

Choice buttons

Many questions come with tap-to-answer choices. Tap one and Wave moves on. The choices are a shortcut: if none of them fit, type or dictate your own answer.

Room measurements

When Wave asks about a room's size, any natural phrasing works:

  • "8 by 10 by 8"
  • "8x10x8"
  • "Eight feet by ten feet, eight-foot ceiling"
  • "About 10 by 12, 8-foot ceiling"

Rough numbers and ranges

Give the number you have. Wave prices the numbers you state and tells you about any assumption it makes, so you can correct it. When a number is unclear, for example "two or three air movers," Wave asks which one you mean.

Equipment counts you state are used as stated. If a count looks low for those rooms, Wave tells you what it noticed and asks which count to use.

"I don't know"

Say it anytime. Wave may offer an easier way to answer. If a quantity is still unknown, that line waits out of the total until you give the number, and Wave says what it assumed so you can fix it later.

Math and feet-and-inches in number cells

Quantity and price cells on the job's Estimates tab accept arithmetic and measurements, like 12*1.5 or 5'5" + 3'4". See Edit a line item manually.

A photo of a sketch

Took a picture of a hand-drawn sketch or a floor plan? Send it in the chat. Wave reads the dimensions that are clearly legible, writes them in, and asks you to double-check them. For anything hard to read, Wave asks you for the number. See Ask Wave about photos.

Long messages

One message can hold up to 20,000 characters, enough for a long site walk or several pages of pasted notes. If your draft runs longer, Wave holds the send, tells you how many parts to split it into, and keeps your text in the box.

Industry terms

Wave understands standard restoration vocabulary: Cat 1/2/3, air mover, dehu, HEPA, scrubber, negative air, antimicrobial, containment, demo, bagging. "Cat 2 in the hall bath" is enough.

Several changes in one message

Chain requests in a single chat message and Wave works through them in order:

"Take the floor protection off the hallway, bump the dehu count to 2, and add a note to the antimicrobial that says 'product on file with the carrier.'"

Name the room

When your request targets a line item inside a specific room, include the room name ("take the cover register off the hall bathroom"). It saves a clarifying question when more than one room has a similar item.

Your language

Chat with Wave in English, Spanish or French, and Wave replies in the language you use. See Use Wave in your language.

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