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Settings

Custom pricing

Set your own company price for any item in Wave's catalog. An Admin turns on custom pricing in Settings > Pricing, and new lines use your price instead of the regional one.

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Wave prices each line for the loss address, using the regional price for that area. If your rates differ, you don't have to live with the regional number. Set your own price for that item and Wave uses it instead.

A custom price replaces the regional price for one catalog item, for your whole company. Everyone on your team gets your price on new lines.

Who can set custom prices

Everyone on the team can open the Pricing tab in Settings, but only Admins see the Company Pricing section where custom prices live. Members see Your Items there instead, the company's own line items. See Your Items.

Before you start: add your company address

Custom pricing is based on your company's region, so Wave needs your company address first. Without one, the Pricing tab shows Add your company address first with a Go to Company settings button. Add the address there, then come back. See Company info.

Set a custom price

  1. Open the account menu and choose Settings.
  2. Select the Pricing tab. On a phone, pick Pricing from the dropdown at the top of Settings.
  3. Turn on Enable Custom Pricing. When it's on, Wave uses your custom prices. When it's off, Wave uses the regional defaults.
  4. Under Set Custom Prices, search for the item by name.
  5. Click the item in the results. It moves to Adjusted Prices, starting at the regional price.
  6. Type your price in the Custom Price column, then press Enter or click away. A checkmark confirms the save, and Saved appears next to the Settings title.

To change a price later, edit it in Adjusted Prices. To go back to the regional price, click the trash icon on that row.

While custom pricing is on, the estimate header shows Custom pricing enabled.

Which lines use your price

  • New lines at every job address. Your price applies wherever the job is, including new lines added to an estimate that already exists.
  • Lines already on an estimate never reprice. An estimate keeps the prices its lines were built with, so a number you already sent doesn't shift under you.
  • Modifiers still apply. If a line takes a modifier such as After Hours, the modifier applies on top of your price. See Modify a line item.

Custom prices are set here, not in chat

Changing a price on one estimate, by telling Wave or by editing the line, changes that estimate only. To make a price your company's default, set it in Settings > Pricing.

Custom prices change the price of items Wave already carries. For work Wave doesn't carry at all, save your own line item instead. See Your Items.

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