Sharing & Collaboration
Internal notes
A team-private note feed on every estimate. Timestamped, author-attributed, and never printed, shared, or read by Wave.
Some things about a job belong in the file but not on the document: "customer says drying can't start till next week," "adjuster prefers calls over email," "waiting on the plumber's invoice."
That's what internal notes are for — a team-private feed at the bottom of the estimate's Info tab.
How they work
Type a note and post it. Notes are timestamped, carry the author's name, and stack newest-first, so opening the feed reads like a job diary. You can edit or delete your own notes; teammates' notes are theirs.
Private means private
Internal notes are never printed on a PDF, included in a share link, sent in a transfer, or read by Wave in the chat. They exist for exactly one audience: your team, on this job.
That's the difference from the other notes:
| Who sees it | |
|---|---|
| Line-item notes | Prints on the PDF, under the line |
| Estimate notes | Prints on the PDF, for the whole job |
| Internal notes | Your team only — never leaves Wave |
Related
- Estimate notes: the customer-facing whole-job notes
- Add a note to a line item
- Share an estimate: what a share includes and excludes