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Billing & Plans

Plans and limits: pick the plan that fits your volume

Pick the plan that matches how many estimates you write. Every plan includes unlimited users and regional pricing, and higher plans add drying logs, QuickBooks and carrier guideline checks. Prices are on the pricing page.

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Pick the plan that matches how many estimates you write. Every plan includes unlimited users and regional pricing, and higher plans add drying logs, QuickBooks, industry standards chat and carrier guideline checks. For current prices, see the pricing page.

How billing works

Jobs use no credits. Each new estimate uses one credit, including a second estimate on a job that already has one. On a paid plan, duplicating an estimate uses no credit, and chatting with Wave uses none either. When Wave isn't sure you want an estimate, it checks with you first and uses a credit only when you confirm. Your allowance refills every month, on annual plans too. A company that hasn't subscribed yet can create up to 3 jobs, and subscribing opens up as many as you need. See How estimate credits work.

Every plan includes unlimited users, regional pricing for the loss address, and the core tools: jobs, contacts, notes, files and Timeline.

The plans

  • Free trial: no credit card. Your first 3 estimates include nearly every Pro feature, except Slack notifications, API access and export for other estimating software. See The free trial.
  • Starter: 10 estimates a month, plus 5 free drying logs for your company. See Drying logs on Starter.
  • Basic: 25 estimates a month, plus everything in Starter.
  • Pro: 50 estimates a month, plus everything in Basic.
  • Custom: any monthly volume you pick in the plan picker. See The Custom plan.
  • Enterprise: custom terms for carriers, adjusters and large restoration teams. Use Contact Sales on the pricing page.

What every paid plan includes

What Basic and above add

  • Export for other estimating software. Export an estimate as a file for other estimating software. A Wave account specialist sets this up for your company.
  • Drying logs. Wave creates a drying log for each water job. Wave generates sample dry logs based on what real drying science would be, to help anyone on your team who is new to drying understand drying goals for the job. You can attach an existing drying log in a chat from Home or in a job's chat, and Wave reads it, answers questions about it and records any readings you tell it. You can upload photos or PDFs of an existing drying log. Spot-check readings on site. See About drying logs.
  • QuickBooks Online. Send an estimate to QuickBooks as a draft invoice. See Connect QuickBooks.
  • Industry standards, built in. Ask about drying science or mold while you build an estimate. Wave is familiar with the water damage and mold remediation standards from field experience, credible sources and the EPA, so you can chat about the standards based on those sources. See Coverage and industry standards questions.

Drying logs on Starter

Starter includes 5 free drying logs for your company, so you can try drying logs on real water jobs. They don't use estimate credits.

  • You decide when a drying log starts. Open the Drying tab on a water job and press Generate now, or ask Wave for a drying log in the job chat, then confirm. Only Start drying log uses one of your free logs, and Not now uses none.
  • The Drying tab shows how many you have left, for example "3 of 5 free drying logs left".
  • When all 5 are used, new drying logs come with Basic. Logs you already started keep working, including readings and edits, even if you change plans.

What Pro adds

  • Carrier guideline checks. Upload the carrier or TPA guidelines you work under, and Wave flags estimate lines against the program you confirm. Wave is not trained on carrier guidelines, and your uploads are never used to improve Wave. See Set up carrier guidelines.
  • Multiple locations. Add more than one letterhead, export account and QuickBooks company, for companies that work several territories.

The Custom plan

Custom fits teams whose volume doesn't match a fixed plan: a small team that needs a handful of estimates, or a busy one that needs more than 50.

  1. An Admin opens the plan picker. See Change your plan.
  2. On the Custom card, enter a number of estimates or use the plus and minus buttons. Choose 1-4, or a number divisible by 5, up to 10,000.
  3. The card shows the price for that volume, monthly or annual. At 30 or more estimates a month, Custom includes everything in Pro. At 5 or fewer, it includes what every paid plan includes.
  4. Click Choose Custom. If you're on another paid plan the button reads Switch to Custom, and on Custom it reads Upgrade to Custom or Downgrade to Custom.

On the pricing page, that card prices 1-4 and 5, and multiples of 5 from 30 through 10,000. For 10, 15, 20 and 25 it points you to a fixed plan that already covers that volume. A multiple of 5 above 10,000 shows that the volume is priced by hand. Any other number asks you to choose 1-4 or a number divisible by 5.

To change your volume later, open the plan picker and enter a new number. A higher volume is an upgrade and a lower one is a downgrade, with the same steps as any plan change.