Billing & Plans
Billing history
View past invoices, download receipts, and update your payment method from Profile Settings → Billings. Stripe-backed, so receipts are itemized and downloadable.
Every charge against your Wave account — monthly subscription, annual renewal, plan-change proration — shows up in your billing history. Admins only.
Where to find it
Profile Settings → Billings. The invoice list is at the bottom.
What each entry shows
- The date of the charge
- The plan and billing period the charge covers
- The amount and payment method
- A downloadable PDF receipt for your records
Receipts are Stripe-generated, which means they're suitable for bookkeeping — itemized line, customer info, our tax ID — without extra formatting from you.
Updating your payment method
You can update the card on file from the Billings tab. The new card is used for the next charge — past charges aren't re-billed.
Refunds and disputes
For refund requests or anything you don't recognize on your billing history, email hello@buildwithwave.com. Don't dispute through your card issuer first — it's faster and cleaner to handle through us, and we can usually resolve the issue same-day.
Multi-location billing
If your team is on the Ultra plan, your billing history shows per-location line items. Enterprise customers receive consolidated billing handled by their account contact — separate from the in-app history.
Related
- Plans and limits — what you're paying for
- Change your plan — upgrade, downgrade, switch billing cadence
- User roles — why only Admins see this tab