How Wave Works
Wave's regional pricing
Each line on a Wave estimate is priced for the loss location, so your numbers reflect the local market from your first estimate. Add your own items and set company prices when you want your rates to lead.
Each line on a Wave estimate is priced for the loss location, so your numbers reflect the local market from your first estimate. Add your own items and set company prices whenever you want your rates to lead. Wave works with US ZIP codes and Canadian postal codes.
Where the region comes from
The address usually comes from the job. Wave prices each line from the address of the loss, using the US ZIP code or Canadian postal code. Wave needs the loss address and the customer's name before it prices an estimate. If either is missing, Wave asks for it.
Once pricing is set, the estimate shows "Pricing based on" with the city and state under the Total. Totals recalculate live as the estimate changes. Regional pricing is part of every estimate, on every plan.
Ready from your first estimate
Regional pricing is in place from day one, with no setup or waiting period. When someone questions a line, you can point to the regional rate it was priced at. When you rebuild from a carrier estimate, Wave asks whether to keep their prices or price the same scope at your rates. Your own company prices, when you set them, take over.
Find the right item
Search for it while adding or editing a line, or ask for it in chat. If nothing matches, Wave suggests close matches priced for the loss's region. Pick one to add it to the estimate.
Estimates keep their prices
An estimate keeps the prices it was built with. If your company prices or the regional data change later, existing estimates stay as they were. Lines you add afterward get the current price.
Set your own prices
Regional rates are the starting point. Your company's prices take over wherever you set them. In Settings, the Pricing tab has two sections:
- Your Items: anyone on the team can save company line items (name, unit and price). They show up in autofill for the whole team whenever someone adds a line. See Your Items.
- Company Pricing: an Admin turns on Enable Custom Pricing, then sets company prices for the items you price differently. A company address comes first. Your price replaces the regional default on new lines, and the estimate shows "Custom pricing enabled" under the pricing region. See Custom pricing.
Adjust a price on one estimate
- Modifiers: eligible lines can take After Hours, Category 3, Heavy Cleaning or No Bagging, and the price updates right away. See Line item modifiers.
- Discounts: ask Wave in chat for a discount as a percent, a dollar amount or a target total, on a room, the whole job or chosen items. Wave adds a discount line calculated from the current estimate. See Discounts.
- Overhead and profit and minimums: Wave works these out from the estimate and updates them when lines change. See Overhead, profit and minimums.
Price changes you make in chat apply to that estimate. Prices you want on every estimate belong in Settings.